All class series have a begin date and a start date. An example of this would be TML's Intro To Pole Class schedule for Monday evenings for 4 weeks is an auto draft to be billed every 4 week series. This class would run from Jan 7th-28th. If you miss a class that is one missed class this applies to drop in packages as well. There are no make-ups or extensions on series or a scheduled but missed drop in class. All single drop in classes are non-refundable and must be used within 30 days or purchase as they are still part of the 4 week series cycle. The 5 Class Package is good for 60 days. If not used within that time frame they expire.
All sales are final within a series no refunds will be issued.
If you reserve space for 2 or more classes and are a no show you will loose online booking privileges and will have to check in at the window to attend future classes.This is to avoid booking out space and preventing another student from being able to attend those classes moving forward into the month.
If you are more than 10 minutes late you will not be able to attend the class no exceptions. This is safety and class distraction issue. Call or text Cassandra if you are having any issues so we know in advance and can advise further 805-402-9435 also see the below solutions. All Open Pole practice days are on a first come first serve basis.